They satisfy critical security service assurance and regulatoryrequirements in wireline cable and wireless networks and support multipleprotocols-SIP H

Posted on 21 June 2010

They satisfy critical security, service assurance and regulatoryrequirements in wireline, cable and wireless networks; and support multipleprotocols-SIP, H.323, MGCP/NCS, H.248 and RTSP-and multiple borderpoints-interconnect, access and data center. This new IPcommunications environment requires a new solution for recording allcommunications within a customer interaction session. “NICE`s SIP-based support is a strong step forward in delivering IP-enabledrecording to organizations,” said Neil Segall, vice president of businessdevelopment for Contact Center Solutions at Acme Packet. “We are happy to offera combined solution with NICE to help our customers lower total cost ofownership and assure best-in-class security and availability.” Acme Packet will formally introduce this solution in a session at NICEInteractions ‘09, the NICE User Group`s annual conference, in Dallas, TX, April20-23, 2009 at the Hyatt Regency. As TDM-based call centers transition to IP-basedcontact centers, they can easily expand and unify all their customercommunication modes, including voice, interactive video, instant messaging andwhite boarding-all augmented by agent presence information. NICE is the leadingprovider of Insight from Interactions solutions and value-added services,powered by the convergence of advanced analytics of unstructured multimediacontent and transactional data.

Session recording is a critical requirement in both call centers and UCdeployments today for compliance with industry regulations and assessment ofcall center agent performance. Utilizing the Session Initiation Protocol (SIP) standard, thejoint solution leverages Acme Packet`s ability to replicate multiple IP sessionsincluding voice, video and instant messaging and NICE`s session recording andanalytics expertise to provide IP contact center customers with a secure andflexible solution to meet their current and future needs. DALLAS–(Business Wire)–Acme Packet (NASDAQ:APKT), the leader in session border control solutions, todayannounced a new joint solution with business partner NICE Systems that supportssession recording in IP contact centers and unified communication (UC)environments. The Clippers traded a 2009 second round pick to the Portland for rights to the 55th pick Mike Taylor.

(R)F-G Francisco GarciaC Spencer HawesG Anthony Johnson (UFA)G Kevin MartinC Brad MillerF-C Mikki MooreG-F John SalmonsG Sean Singletary (R)F Kenny ThomasF Jason Thompson (R)G Beno UdrihF-C Shelden WilliamsC Lorenzen Wright (UFA) . Monta Ellis and Andris Biedrins are both restricted free agents, but are the number one priority for Chris Mullin and Co.July 8, 8:00 PM: The Warriors sign swingman Corey Maggette.G Kelenna Azubuike (RFA)F Matt Barnes (UFA)G Marco BelinelliC Andris Biedrins (RFA)F Austin Croshere (UFA)G Monta Ellis (RFA)F-C Al HarringtonF Richard Hendrix (R)G-F Stephen JacksonG-F Corey MaggetteC Patrick O’Bryant (UFA)C Kosta PerovicF Anthony Randolph (R)G CJ WatsonF Brandan Wright Los Angeles Clippers: The signing of Baron Davis is supposed to bring back Elton Brand with the intention of creating a Celtics-like nucleus of star power. After the flurry of draft-day trades of players, draft picks, and cash, I have the final results all in one place Here’s the Pacific Conference. I also have the unsigned rookies (R) as well as restricted (RFA) and unrestricted (UFA) free agents. Golden State Warriors: After the departure of Baron Davis, the Warriors only have six players under contract for 2008.

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